How it’s set up, in four steps
1
Create your space
You sign in with your email and give it your company’s name. Your space starts with a first agent, Assistant, ready to answer.
2
Add an AI key
Agents think with your own Claude, OpenAI, Gemini or OpenRouter account. You paste the key in Models.
3
Connect a channel
A WhatsApp number or a professional Instagram account. From then on, every new message goes to the channel’s agent.
4
Tune the agent
Tell it what it handles, your company’s policies and when to hand off to a person, and publish it.
What agents do
Answer
They answer with what you told them in their instructions and knowledge. They don’t make up what isn’t there.
Open cases
Orders, complaints, exchanges: whatever needs follow-up is logged with a status and a priority.
Hand off to the team
When the customer asks for a person, or the agent can’t resolve it, the conversation goes to the queue.
Use your systems
With connectors they look up stock, orders or customers in your API or an MCP server. Whatever changes something is confirmed by the customer or approved by the team.
Where to go next
Quickstart
From zero to your first customer served.
How it works
Agents, channels, the queue and cases.